How to Fix a Grey Screen on Discord: 6 Troubleshooting Tips

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Fix Discord's grey screen issue with this easy guide

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IN THIS ARTICLE

1 Update Discord.

2 Restart Discord.

3 Use CTRL + R to refresh.

4 Use F5 to refresh the entire screen.

5 Use the website.

6 Check Discord's status.

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Co-authored by Rain Kengly

Last Updated: July 12, 2024 Fact Checked

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Are you seeing a grey screen on Discord? If you can't see your usual chat and servers, you may have a software bug. This was recently fixed for most users with the recent update, but if you're still facing issues, there are quick ways to do so. Here's how to fix Discord when it's stuck on a grey screen.

Why Is Discord Stuck on a Grey Screen?

If you see a grey screen on Discord, it could mean Discord's having trouble connecting on your device or a software bug. Make sure Discord is updated fully, and then restart it fully. You can also use Ctrl + R to refresh Discord.

Steps

1

Update Discord.

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   Make sure Discord is up-to-date. The recent update has solved the grey screen issue for most users. Discord updates automatically, so make sure you're connected to a stable Wi-Fi network when you boot up Discord.
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2

Restart Discord.

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1. Close Discord fully and launch it again. Make sure you aren't just minimizing the program. Find it in the system tray, right-click it, and then click Quit Discord.

   • You can also close Discord via the Task Manager.

3

Use CTRL + R to refresh.

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   Press Ctrl+R. This is the keyboard shortcut to reload pages or programs. Make sure Discord is selected as the main window, and then press the keyboard shortcut. Discord should refresh and reload.
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4

Use F5 to refresh the entire screen.

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1. Press F5. If Discord didn't reload with the previous method, use F5 to refresh all the content on the entire screen.

5

Use the website.

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1. If the desktop app is buggy, try using https://discord.com/. While only a temporary fix, this can be helpful if you need to use Discord immediately.
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6

Check Discord's status.

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1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c8\/Make-Money-in-Forex-Step-9-Version-2.jpg\/v4-460px-Make-Money-in-Forex-Step-9-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c8\/Make-Money-in-Forex-Step-9-Version-2.jpg\/v4-728px-Make-Money-in-Forex-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
   Make sure all systems are online. In some cases, Discord may have a system outage that can affect its performance on your device. You can check if all systems are operational at https://discordstatus.com/.

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