How to Fix Hulu's Switching Profile Error: 6 Quick Tips

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Troubleshoot Hulu's switch profile error on PC, TV, or mobile

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IN THIS ARTICLE

1 Log out and log in again.

2 Restart your browser.

3 Update your browser.

4 Clear your browser's cache.

5 Try using Incognito Mode.

6 Restart your device.

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Written by Rain Kengly

Last Updated: July 12, 2024 Fact Checked

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Are you seeing "We encountered an error when switching profiles" on Hulu? If you're seeing this error code, it usually indicates a problem with your browser or streaming device. Luckily, there's a quick fix for this common error. Here's how to fix the switching profiles error on Hulu using your computer, iPhone, or Android.

Tips to Fix Profile Switch Error on Hulu

If you can't change profiles on Hulu, log out of your account and sign in again. If you're using a mobile device or TV, go into your account settings and select Manage Devices to remove it. Then, log in again.

Steps

1

Log out and log in again.

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   Sign out of your Hulu account, and then log in again. When you see the profile switch error, a simple relog can fix it quickly.

   • On a computer, hover over your icon in the top-right corner and click Log Out. Click Log In at the top-right corner to log in again.
   • If this happens on a streaming sick or the mobile app, do the following to remove the device from your account:
     • Log into https://www.hulu.com/ in a web browser.
     • Hover over your icon in the top-right corner.
     • Click Account.
     • Click Manage Devices under Your Account.
     • Click Remove next to your device.
     • Follow the on-screen steps to log into Hulu on your device again.
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2

Restart your browser.

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1. Close your browser fully and open it again. If you're using a computer, your browser may have corrupted data. Close the entire browser window, wait a few seconds, and then open a new window. Navigate to Hulu to try switching profiles again.

3

Update your browser.

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1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d5\/How-Long-Does-It-Take-to-Find-a-Job-Step-14.jpg\/v4-460px-How-Long-Does-It-Take-to-Find-a-Job-Step-14.jpg","bigUrl":"\/images\/thumb\/d\/d5\/How-Long-Does-It-Take-to-Find-a-Job-Step-14.jpg\/v4-728px-How-Long-Does-It-Take-to-Find-a-Job-Step-14.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
   Make sure your browser is up-to-date. Updates provides important bug fixes. You can usually check your browser's current version in the settings.
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4

Clear your browser's cache.

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1. Empty your browser's cache. Keep in mind that this will delete any saved login data and log you out of websites. Once the cache is cleared, log into your Hulu account again. You should be able to switch profiles.

5

Try using Incognito Mode.

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1. Use Hulu in your browser's Incognito Mode. While it's a temporary fix, using Hulu in Incognito Mode can bypass profile switching errors.
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6

Restart your device.

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1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6e\/Unweld-on-Cricut-Step-7.jpg\/v4-460px-Unweld-on-Cricut-Step-7.jpg","bigUrl":"\/images\/thumb\/6\/6e\/Unweld-on-Cricut-Step-7.jpg\/v4-728px-Unweld-on-Cricut-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>\u00a9 2024 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is <b>not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.<br>\n<\/p><p><br \/>\n<\/p><\/div>"}
   Turn off your device and turn it on again. Whether you're using a computer, iPhone, Android, or TV, make sure to fully restart it. Open Hulu, and try switching profiles again.

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